Having just returned from my trip to Peru with Kuoda, I can wholeheartedly recommend them to anyone who is interested in a great customized tour operator in Peru. We were impressed with their customer service from the minute we began our email exchanges while working out the itinerary.
We were VERY involved in every location and hotel choice and we asked many, many questions. They never complained and responded quickly to every question. We had certain things in mind and they made some (excellent) recommendations.
We spent the first four days in the Sacred Valley and we absolutely loved the area. The landscapes are amazing and we loved the special events Kouda arranged a market trip with a local chef in the Sacred Valley followed by him preparing a lunch for us in his restaurant (one of the best meals we had on the entire trip – thanks Ricardo!); and another lunch in the private home of a Peruvian couple which was amazing, both the food and the company. In addition, they took us to a local village which no other tour company visits to see weavers and it was a very moving experience.
All this and I haven’t even mentioned Machu Picchu yet! Our private guide, for most of the trip, Maria Teresa, was so friendly and helpful and she was chock full of knowledge about everything we were seeing. Raul, our driver, was always smiling, extremely conscientious and punctual and, most importantly, an excellent driver! We felt like we were traveling with our friends. As far as we are concerned the convenience, comfort and peace-of -mind offered with a private customized tour (with the best hotels!) is priceless. And Kuoda was by far our best private tour experience to date.
We received 2 phone calls during the trip from Mery Calderon, Kuoda’s Director who arranged our trip, just to check in on us and make sure we were enjoying ourselves. She made a point to come to our hotel in Cusco to meet us to talk about our experiences in Peru. We loved her! Mery Calderon is extremely customer-service focused. That is her true goal.
We were very happy to hear that she has expanded their services to the Galapagos and by next year they will be going to Argentina. We were thrilled as we will definitely travel with them again!!