Getting To Know You1 / 6
After choosing to partner with Kuoda, we’ll ascertain the basics: where you want to go, how you like to travel, your timeframe, budget, travel companions, health and diet considerations, etc.
Next we get down to the juicy bits: your interests and passions - what makes you tick. Why are you choosing to travel? What inspires you? Armed with this vital information, we’ll get to work creating a complimentary itinerary for your customized tour to South America!
Itinerary Development 2 / 6
This is your luxury tour, so we think it’s only fair you get to have your say. Once we draft our version of the itinerary, we will revert back to you for any thoughts or opinions you may have. After receiving your feedback, we’ll refine your itinerary and make the necessary updates to perfect your vacation plans. At every point, we make sure to remain in contact by phone and email, should you have any thoughts, questions, concerns, or sudden desires. The process continues until we’ve crafted an itinerary about which you are truly excited!
Finalization, Confirmation & Deposit3 / 6
Once we earn the final nod of approval for your itinerary, we’ll begin confirming hotels and transportation. After between two and three business days, your travel expert will report back with updates. At this point, we also request a 30 percent deposit. Upon receipt of the deposit, we’ll continue arranging the details of your personalized trip, reserving tours, transportation and entrance tickets. We confirm all bookings in advance, so you know exactly what to expect and don’t have to worry about unexpected last-minute changes.
Preparing For Departure4 / 6
After finalizing the details and ensuring everything is in place, we’ll send you a detailed itinerary for your luxury vacation via email. This is when the excitement really begins! Your impending trip will seem more real than ever as you read through day-by-day accounts of planned activities, as well as hotel names and addresses, guide meeting times, key transportation information and locations. We’ll also include contact names and numbers for the Kuoda team, as well as helpful packing tips and details about currency, insurance and health precautions. Ninety days before departure, we will request the remainder of your payment.
Arrival & Your Travel Experience5 / 6
This is when you will see just how we earned our reputation as one of the best tour operators in South America. As soon as you arrive, your Kuoda host will meet you at the airport and escort you to your accommodations, go through your itinerary, provide directions for meeting your guide and generally make sure things go as smoothly as possible for you. Have any lingering questions? Now is the time to ask!
After, your guides will take care of all the day-to-day logistics, as well as dealing with any unexpected hurdles you encounter. A Kuoda customer service representative will also check in every other day just to make sure everything is going as expected. And, should you have any burning questions or a need for assistance, the Kuoda team is always contactable 24/7 via WhatsApp, phone, and email.
Returning Home6 / 6
We’ll do our best to make your return journey home as smooth as possible. A Kuoda team member will go with you to the airport and ensure you are comfortably settled in on your departing flight. We’ll also be contactable upon your return.