You can reserve a trip with Kuoda Travel by contacting us at +1 (800) 986 4150 or +1 (561) 283 1727, or by email at info@kuodatravel.com. From the moment you contact us, we will take time to learn about your interests, destinations, budget, hotel and food preferences, etc. We will immediately start to work on designing an itinerary especially catered to your desires. We will happily refine and edit your itinerary until you are completely satisfied with it. Once we receive your approval of your itinerary, you will be asked to make a deposit for your trip.

Accepting an itinerary from us constitutes an agreement to our Terms and Conditions.

If your trip dates are more than 90 days away, we require an initial deposit of 30% of the total costs, or $500 per person, whichever is greater, within five days of your approval of our itinerary. This deposit is payable by personal check, bank or wire transfer to the account we specify, or credit card. Your travel arrangements will not be confirmed until we receive this initial deposit.

The entire balance of your trip will be due 90 days before the trip is to begin. If you have booked fewer than 90 days before your travel date, full payment will be due within five days of your approval of your customized itinerary. The trip balance is payable by personal check, bank or wire transfer to the account we specify, or credit card.

We understand that certain circumstances may arise in which clients are not able to travel on their original planned dates. If we receive written notice of your desire to postpone your reservation up to 31 days before travel, we will transfer the paid balance of your trip, less a $200.00 administrative fee and any non-refundable expenses incurred, to a later date (this later date must be within one year, or 365 days, of the original departure date). Non-refundable expenses may include but are not limited to: domestic flights, train reservations, hotel accommodations, etc. (according to each provider’s individual policies).

If postponing a trip from one calendar year to the next, please be aware that certain prices may increase according to the different policies of our various providers. The Kuoda Promise: We are committed to reducing any fees and penalties wherever possible, in order to help our clients successfully postpone their trip with Kuoda Travel.

Once your trip is confirmed, any changes to travel dates may be subject to additional fees or tariff changes as well as hotel availability. We cannot guarantee reservations in the same hotels if changes are made after confirmation.

Kuoda Travel must receive written notice of your desire to cancel your trip at least 31 days before traveling, in order to proceed with cancellation. Trip refunds will be issued where applicable, less a cancellation fee, which is as follows:

• $USD 100.00 per person base cancellation fee or $500.00, whichever is greater.
• Non-refundable expenses already incurred by Kuoda Travel (expenses differ for each individual case and may include but are not limited to flights and trains already purchased by Kuoda Travel)

Trips cancelled 30 days or fewer before travel (including no-shows) are not refundable. We will try our best to help you recover costs wherever possible, but we cannot guarantee the reimbursement of any funds for trips cancelled 30 days or fewer before original travel date.

Once a trip has started, Kuoda Travel will not be able to offer refunds for any unused portion of the trip. This applies to any pre-trip or post-trip arrangements, including hotels and any no-shows due to delay or failure of transportation to arrive on time.

Kuoda Travel has the right to use and publish any photos, texts, quotes, or contents provided to Kuoda including pre and post trip communications, through our photo contests, etc.

The Kuoda Promise: We are committed to reducing cancellation fees and penalties wherever possible.