Barbara and I would like to express our great appreciation for all that you, and your staff did to make our recent vacation to Ecuador and Peru so memorable. Tonight, we have been downloading our pictures which brought back so many fond memories (together we have taken over 2500 pictures, which we will need to consolidate before showing them to our friends).
The drivers were all very knowledgeable and courteous, and the guides were helpful, understanding, especially sympathetic to Barbara’s bronchitis, and my shoulder issues. They made the trips enjoyable and personable with their detailed knowledge of the places we visited, their English was outstanding, and their grasp of vocabulary brilliant. Sometimes, information can just be poured at you so that your mind ceases to take it in, but your guides made visiting each location not only interesting, but memorable too.
I would like to think that they too enjoyed their time with us as much as we did with them. The hotels that you selected for us were comfortable, safe, and centrally located to all the places that we could want to see on our own and your recommendations for restaurants equally good. All-in-all, this was a wonderful, well-scheduled, and thoroughly organized private trip, and we appreciate your patience in working with us over the months of planning to get it “just right”.
We were met by your representatives on time, and as scheduled in our detailed itinerary, which we were able to alter as circumstances required, or as we requested; the guides, and drivers being only too pleased to work with us to anticipate our needs.
We really enjoyed the variety of travel methods employed in our itinerary, especially the Galapagos yacht and the Andean train, but most of all just having the private use of a vehicle, driver, and expert guide to reach our destinations in comfort, security, and more importantly, at our own pace. You treated us like family, and for that we are most grateful, and this vacation will long remain in our memory, especially through Barbara’s scrapbook, and my diary, yet to be written.
It is our hope that we may stay in touch and if we can provide to any of your potential customers assurance of your wonderful company, its organizational skills, and its caring attitude, we would be delighted to do so.
Thank you again Mery, for making that extra effort to ensure our vacation was such a success, we certainly appreciated it.