We traveled to Puerto Maldonado, Cusco, the Sacred Valley, Machu Picchu, Lake Titicaca and Lima on a 154 day tour in May/June of this year with Kuoda Travel. We chose Kuoda based on excellent reviews on Tripadvisor. Jesus Ramos listened to our interests and gave us an excellent itinerary keeping in mind our interests (ex: hiking in Wayna Picchu, food tour in Lima, visit a local chef in Maray, Hike in Ollantaytambo). We were pleased with the all the guides and drivers in all the locations.
We loved the special touch of Kuoda owner, Mery Caledron and Liset (who was behind all the bookings) to personally come and visit us when we were in Cusco. However, we do feel that few of the guides rushed us thru the day (ex; we had a wonderful time with our guide who was with us from Sacred valley, Machu Pichu and Cusco journey. He was wonderful all the time till we reached Cusco. On our day of Cusco visit (last day with this particular guide), he rushed us thru the day which annoyed me a bit but he was very good rest of the tour. With the same guide, even though he was lovely, we had to stop him many times (during the entire course of the visit) to slow down and let us take pictures.
Off course he was very happy to take pictures when we tell him, but the inherent rush was at times annoying. Similarly in Lima, we felt rushed near the end of our day tour in the morning. Also the hotel in Lima (Dazzler hotel) on the 1st night was very disappointing. We were told that the hotel was 4 stars but the room we were given was worse than a Holiday Inn (I must say that their breakfast had lot of variety and way better than Holiday Inn but the room itself was very disappointing). We did not have similar issue with hotel rooms anywhere else. All other places had excellent rooms and service. I feel Kuoda took our complaint (after the 1st night at Dazzler, I emailed them) seriously and made sure that we do not have similar issue again. I will recommend Kuoda to anyone in a heart beat.