I chose Kuoda back in February based on TripAdvisor reviews. Having just returned after our long anticipated 12-day Peruvian adventure over the holidays, we now join the ranks of Kuoda’s raving fans. Our trip was our best overall vacation experience ever!
Tom Carroll aided us with the travel planning. He crafted an itinerary that met the specific needs and interests of our family. We combined a few days at a lodge in the Amazon rainforest with a week in the Sacred Valley and a culinary tour during our final night in Lima.
The attention to detail and personalized service from the entire Kuoda team made our vacation so relaxing and stress free. We felt like royalty. Our tour guide Katherina was so hospitable, knowledgeable and passionate – a great ambassador for Kuoda and Peru! She provided tips for acclimating to the altitude and dining options and was quick to take family photos for us in all the best spots! Our driver Juan was equally service oriented.
The accommodations that Kuoda selected were phenomenal, particularly the Inkaterra properties. The Inkaterra teams truly do understand that little things make a big difference.
At the end of our time in Cusco, Kuoda’s owner Mery personally greeted us at the airport to ensure that we were satisfied and to thank us for our business.
As a hospitality executive, I have dedicated my career to the pursuit of outstanding service. I must tell you that this was one of my best service experiences ever.